pph855 FAQ —
Questions Answered

The minimum age to register and play at pph855 is 21 years old. This is in line with Philippine law and PAGCOR regulations governing online gaming in the country. pph855 takes age verification seriously — accounts found to belong to underage players will be immediately suspended and any funds returned. Please play responsibly and only if you meet the age requirement.

No. Each player is allowed only one pph855 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you've forgotten your login details, use the password reset option on the login page or contact our support team for assistance.

Go to the pph855 login page and click "Forgot Password." Enter the email address or mobile number linked to your account. You'll receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you don't receive the reset message, check your spam folder or contact pph855 support via live chat.

Yes. pph855 requires identity verification (KYC — Know Your Customer) before processing withdrawal requests above a certain threshold. You'll be asked to submit a valid government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license) and a selfie for verification. This process protects your account and ensures compliance with anti-money laundering regulations. KYC verification is typically completed within 24 hours.

pph855 supports the most popular payment methods used by Filipino players. You can deposit using GCash, PayMaya, BPI, BDO, and Metrobank bank transfers. GCash and PayMaya deposits are the fastest — funds typically reflect in your pph855 wallet within seconds. Bank transfers may take a few minutes to a few hours depending on your bank's processing time.

The minimum deposit at pph855 is ₱100 PHP. This low entry point makes pph855 accessible to casual Filipino players who want to enjoy the games without committing large amounts. There is no maximum deposit limit for standard accounts, though high-volume deposits may require additional verification for security purposes.

GCash deposits to pph855 are almost instant — in most cases, your balance updates within 30 seconds of completing the transaction. If your deposit hasn't reflected after 5 minutes, take a screenshot of your GCash transaction confirmation and contact pph855 support via live chat. Our team will resolve it quickly, usually within 15 minutes.

pph855 does not charge any fees on deposits. The amount you send is the amount credited to your gaming wallet. However, your payment provider (GCash, your bank, etc.) may apply their own transaction fees depending on your account type. We recommend checking with your payment provider if you're unsure about their charges.

No. For security and compliance reasons, pph855 only accepts deposits from payment accounts registered in the same name as your pph855 account. Deposits from third-party accounts may be flagged, held, or returned. This policy protects all players from unauthorized transactions and ensures a safe gaming environment for everyone on the platform.

Log in to your pph855 account and go to the Wallet section. Select "Withdraw," choose your preferred payout method (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount you wish to withdraw, and confirm the request. Make sure your account has completed KYC verification before submitting a withdrawal — unverified accounts cannot process payouts.

Most pph855 withdrawals via GCash and PayMaya are processed within 1 hour during business hours. Bank transfers to BPI, BDO, and Metrobank typically take 1–3 business hours. Withdrawals submitted during peak hours or late at night may take slightly longer. If your withdrawal hasn't arrived within 24 hours, contact pph855 support with your transaction reference number.

The minimum withdrawal amount at pph855 is ₱200 PHP. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional review as part of our standard security procedures. We recommend keeping your account fully verified to avoid any delays on large payout requests.

Withdrawal requests at pph855 may be declined for several reasons: incomplete KYC verification, unmet bonus wagering requirements, mismatched account names between your pph855 profile and your payment account, or a pending security review. Check your email for a notification explaining the reason. If you're unsure, contact our support team via live chat and they'll walk you through the steps to resolve it.

pph855 offers a diverse game library covering multiple categories. Featured titles include Fierce Fishing, Shade Dragon Fishing, Phoenix Rises, Roulette, Ezugi Live dealer tables, Supermarket Spree, and European Blackjack. The full game catalog is available on the Games page. New titles are added regularly, so check back often.

Yes. All pph855 games use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and unbiased. Live dealer games on the Ezugi Live platform are conducted by real human dealers in real time, adding an additional layer of transparency. pph855 is committed to fair play and maintains strict standards across all game titles on the platform.

Selected pph855 games offer a demo or practice mode that lets you explore the gameplay mechanics without risking real money. This is a great way to get familiar with a new game before placing real ₱ PHP bets. Live dealer games, however, require a real-money account to participate since they involve actual dealers and real-time table management. Register a free pph855 account to access demo modes.

Minimum bets vary by game. Most pph855 slot and arcade games start from as low as ₱1 per spin. Fishing games typically start from ₱5 per shot. Live dealer tables on Ezugi Live have minimum bets starting from ₱50 per round, making them accessible for casual players. Check the individual game page for specific bet limits before you start playing.

Yes! pph855 has a dedicated mobile app available for both Android and iOS devices. The app gives you full access to all games, your wallet, deposits, withdrawals, and live support — all optimized for a smooth mobile experience. Visit the App page to find out how to download and install the pph855 app on your device.

Since the pph855 app is distributed directly (not via the Google Play Store), you'll need to enable installation from unknown sources on your Android device. Go to Settings → Security → enable "Install Unknown Apps" for your browser. Then visit the pph855 App page, tap the download button, and follow the on-screen installation prompts. The whole process takes about a minute on most Android phones.

Yes. iPhone and iPad users can access pph855 through the mobile-optimized website via Safari, or install it as a Progressive Web App (PWA) by tapping the Share button in Safari and selecting "Add to Home Screen." This gives you an app-like experience with a dedicated icon on your home screen. Visit the App page for step-by-step iOS installation instructions.

pph855 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and never sold to third parties. For full details on how we collect, use, and protect your data, please read our Privacy Policy.

Yes. pph855 provides responsible gaming tools including daily, weekly, and monthly deposit limits, session time reminders, and self-exclusion options. You can manage these settings from your account dashboard. If you feel your gaming is becoming a problem, we strongly encourage you to use these tools or visit our Responsible Gaming page for additional support resources. Remember: pph855 is for entertainment, and playing within your means is always the right call.

If you suspect someone has accessed your pph855 account without your permission, change your password immediately via the login page and contact our support team right away via live chat. Our security team will review your account activity, freeze any suspicious transactions, and help you secure your account. We also recommend enabling two-factor authentication (2FA) if available on your account settings.